Want to know what your customers really think?
I can help you find out
Want to know what your customers really think?
I can help you find out
Together we’ll turn the answers into actions that will change what you offer for the better.
And keep your customers coming back for more.
DISCOVERY
Identifying your research objectives
Assessing the market and your competitors
Developing a research brief
STRATEGY
Selecting a research methodology
Identifying the resources we’ll need
Putting together a project plan
DELIVERY
Research project management
Carrying out research interviews/focus groups
Drawing together findings and recommendations
“Lynda offers an independent, unbiased perspective on organisations’ need for insight and research and enables a breadth and depth of understanding of user and business needs”
Project manager, RIBA
I’m Lynda Thompson.
I’m on a quest to question everything – in pursuit of genuinely useful information.
- What drives your users to make the choices they do?
- Why is one product or service more successful than another?
- Will your brilliant new idea be truly useful to people, and will they pay for it?
I can help you find out.
And then I’ll help you work out what to do next, based on the findings.
“Lynda challenges us and keeps us honest. Her research gives us clarity and helps us carry out consumer advocacy and drive change.”
Matt Cole, Fuel Bank Foundation