Skip to content

Want to know what your customers really think?

I can help you find out

Together we’ll turn the answers into actions that will change what you offer for the better.

And keep your customers coming back for more.

Got a research project you need a hand with?

DISCOVERY

Identifying your research objectives

Assessing the market and your competitors

Developing a research brief

STRATEGY

Selecting a research methodology

Identifying the resources we’ll need

Putting together a project plan

DELIVERY

Research project management

Carrying out research interviews/focus groups

Drawing together findings and recommendations

“Lynda offers an independent, unbiased perspective on organisations’ need for insight and research and enables a breadth and depth of understanding of user and business needs”

Project manager, RIBA

I’m Lynda Thompson.

I’m on a quest to question everything – in pursuit of genuinely useful information.

I can help you find out.

And then I’ll help you work out what to do next, based on the findings.

“Lynda challenges us and keeps us honest. Her research gives us clarity and helps us carry out consumer advocacy and drive change.”

Matt Cole, Fuel Bank Foundation

Are you ready to find out what your customers really think?